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February 21, 2024
Question

Why does my file transfer page keep coming up when I already signed in?

  • February 21, 2024
  • 1 reply
  • 0 views
I continue selecting "Yes, help me sign into my account" and when put in my email and password, it takes me back to the same page of yes or no.

    1 reply

    TurboTaxSusan
    February 21, 2024

    Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.