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March 21, 2025
Question

I sold my primary residence last year. TurboTax is telling me that I can't file with CRA until a form for capital gains is harmonized. When can I file my taxes?

  • March 21, 2025
  • 2 replies
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    2 replies

    TurboTaxSusan
    March 21, 2025

     All forms for 2024 are unlocked.

     

    If you are using TurboTax Desktop, please update your software. (Help>Update)

     

    If you are using TurboTax Online, you may need to clear your cache and cookies to see the changes, or you can try using another browser.

     

    March 22, 2025

    Hi, I encountered the exact same issue, keeps showing "ërror", using desktop online version.

    March 22, 2025

    Yeah exactly!  I have now tried clearing all the cookies, etc and even switched browsers (I tried it on Edge, I normally use Chrome).   Nothing changed, exact same error when I tried to NETFILE.

     

    I'm hoping it's because I am currently outside Canada and I can't use a VPN right now.  When I return home in a few days, I'll try again and hope for the best.

    TurboTaxSusan
    March 23, 2025

    @needtoask Try reinstalling the app. If you are still not able to resolve this issue, please contact our phone support team for more assistance.