In the expenses/assets sessions when reporting a rental property the items such as Utilities, .. are marked as "not started" but all the fields are filled. Is this a bug?

Forum|Forum|1 year ago
March 30, 2025
1 reply
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I'm filling the Expenses/Assets category in the Rental section and many of my sub-items are labeled as "not started", but I already edited and filled all the sections. Removing and re-adding those doesn't fix the issue. How can I add the expenses?

JamesG1

In TurboTax Online, 'Not started' are expense categories that carried over from the 2023 income tax return.

The software is reminding you that this is an expense that was reported last year. Select the pencil to the right to edit the transaction line and report the expenditure.

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sara-crabaAuthor

Thanks for the reply @JamesG1.
In my case there were no carry over from 2023 income tax return.
Selecting the pencil to edit and reporting this year expense, doesn't fix the issue. I still see the "no started" label. Clicking on the pencil to modify it, it actually shows the correct number reported on the first attempt (the"Total amount" is filled), but when saving pressing "continue" I get redirected to the previous page and the "no started" label is still present.

PatriciaV

It's possible this is browser-related. Please log out of TurboTax, refresh your browser, and clear your cookies and cache. Then restart your browser and log into TurboTax again. Or try a different browser.

For more help, please see:

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