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Best answer by JotikaT2

It depends.

 

Please try clearing your cookies in your browser and then log back into your TurboTax software.  Many times, this will help clear the issue and allow you to log back in. 

 

Instructions to clear cookies to restart TurboTax 

 

See the following link for methods supported in TurboTax to receive your refund.  If the suggestion in the post you shared keeps locking you out, you may need to select another method for your refund.

 

Options for obtaining your IRS refund

1 reply

JotikaT2Answer
July 9, 2020

It depends.

 

Please try clearing your cookies in your browser and then log back into your TurboTax software.  Many times, this will help clear the issue and allow you to log back in. 

 

Instructions to clear cookies to restart TurboTax 

 

See the following link for methods supported in TurboTax to receive your refund.  If the suggestion in the post you shared keeps locking you out, you may need to select another method for your refund.

 

Options for obtaining your IRS refund

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LithAuthor
July 10, 2020

It's help! Thank you for answer!