IRS Portal Now Open; Status Shows Turbo Tax Didn’t Give Enough Info For Me To Receive Payment

Forum|Forum|5 years ago
April 15, 2020
82 replies
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So everyone knows the IRS Portal is now open for you to adjust your direct deposit information if you need to. First it will let you check your status-then it may allow you to update your payment method. I was able to do so successfully. I was not immediately told how long it will take for the funds to come into my account.

FYI- the status of my payment originally was that they didn’t have enough information to send my payment based on my most recent tax return. So basically I got the Turbo Tax Debit Card-no advance, and not a Rush card just the normal Green Dot Turbo Tax card-and basically somehow Turbo Tax has my information all screwed up because the IRS didn’t have enough info to send me my stimulus payment. Everyone around me is getting theirs and I’m sitting here like a fool come to find out it’s because of Turbo Tax. I paid $230 to get my taxes done by them and they screwed me on both my tax refunds and the stimulus. I won’t be back to do business with them again.

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Shady18813

I went to the IRS portal and it shows a date of May 6,2020 that my stimulus check will be deposited into my bank account which is my TurboTax card and I’ve been checking it since then and it shows nothings been deposited! Is there a number I can call

Nixonj2019

How do I go to the IRS portal mail to direct deposit

Aprilclarey

I had the exact same issue

Protupito60

That happen to me I try to put my bank account but every time they ask for the what was my gross income I put it and they say is not what they have.

SusanY1

Have you tried accessing your IRS transcript to get the Adjusted Gross Income (AGI) number that they do have? Sometimes it can differ by $1 or so due to rounding - or they can have $0 if your return hasn't fully processed yet.

You can get your transcript here: IRS Transcripts

@Protupito60

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Sirpaul1985

They need to be shut down! My first and last year with them.

Panthersj26

Yall said services were free then you charged me money I dont get my refund or stimulus here fast! Im not paying nothing and will cancel and amend my return. Im very upset

rwilkes83

Please help me to understand what amending my taxes will do? Because I'm in the same boat as you are with TT.

Panthersj26

Im gonna dispute paying for this garbage services

Mtzdiane67

I agree, having same problem...I'll never use turbo tax ever again.

Mallory1

I filed my taxes 103 days ago got a letter im the mail from irs said they had to fix it cuz i made more then i had put in. Wisconsin Department of Revanue fixed it right away and gave me my money it said if i dont get it with in 60 days of date on letter to call irs well tomorrow is 60 days still no money i dont have my $ i will be pissed been waiting long enough filed February 2nd like REALLY

TheKid83

Stay away from turbo tax

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