Skip to main content
January 5, 2021
Question

Is it true the news is saying that if we paid you for doing our taxes out of our refund that our stimulus money is going into your bank and not ours. Is this true?

  • January 5, 2021
  • 2 replies
  • 0 views
If it went into your bank how do I get it into mine. Also when I go on irs for stimulus its saying our information is different from there's what does this mean we are very worried

    2 replies

    RachelW33
    January 7, 2021

    It sounds like your 2019 refund was deposited to your Turbo Visa Debit Card.  If so, that is where your stimulus payment will be sent as well.  If you no longer have your Turbo Visa Debit Card, please see this TurboTax Help Article for instructions on getting it replaced: Getting Your 2nd Stimulus Payment on a Turbo Visa Debit Card?

     

    For more information regarding the 2nd Stimulus Check, you can also check out this TurboTax Help Article:  Why Haven’t I Received My Second Stimulus Check?

     

    You can check the status of your stimulus payment with the IRS here: What is the Status of my Stimulus Payment?

     

    Sorry, I'm not familiar with the message saying your information is different.

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    January 8, 2021

    What are you doing with my stimulus money? Dont you think we need that? WTF 

    William Whitmer

    SusanY1
    January 8, 2021

    @whitmerw

     

    TurboTax does not receive tax refunds or other payments on behalf of customers.  However, we are aware that a number of our customers were affected by a processing error that occurred during the distribution of the second round of payments.

    We have been working with the IRS as they attempt to resolve this issue, ensuring that information on file for all TurboTax customers is accurate. Information is changing rapidly and therefore we suggest keeping an eye on the following for the most up-to-date information:

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"