Stimulus

Forum|Forum|5 years ago
January 15, 2021
1 reply
0 views

I used turbo tax the last two years, where is my stimulus?

Katie_B

Hello Jake,

We appreciate your patience as we try to respond to everyone as quickly as possible.

Stimulus payments are issued by the IRS, not by TurboTax. We do not have direct

information about your stimulus payment.

For the most up to date information on if you are eligible and when and where you can

expect a payment, they suggest you visit the IRS Get My Payment tool:

https://www.irs.gov/coronavirus/get-my-payment

-If you received your stimulus on your Turbo card and need a replacement card, we

can help you get a new one. If your address has not changed in the last year, you can

get one through the automated phone system by calling (888) 285-4169.

-If your address has changed, you will need to talk to a live agent to get a

replacement card sent to your current address by calling (888) 285-4169.

-If you have closed your Turbo account, you will need to contact the IRS for next

steps.

-Katie

For more information, please visit our Stimulus information page here:

https://turbotax.intuit.com/stimulus-check/

JakeBrake93Author

That literally doesn't help me. As I'm sure you're aware, the IRS site has been showing "Info not available". I know for a fact that I qualify for it.

Katie_B

We understand that the IRS Get My Payment tool may not be updated for a few days. Please be patient, and check back again. Please be assured we’re doing everything we can to help customers affected by the IRS error get their stimulus payments as soon as possible. Our FAQ has answers to this question and more. Check it out here: https://ttlc.intuit.com/community/internal-revenue-service/help/why-haven-t-i-received-my-second-stimulus-check/00/1781860