I need a new turbo tax debit card. I filed my taxes with turbo tax for 2018 and wonder if the stimulus payment will go to that card. I try to log into the app but I dont have the right password or user id and you need the card number to reset them and to request a new card. Cannot get through on the phone and cant use app . How do you take care of this with the busy phone lines and not having my card number. please help.
Well I went onto the IRS page today and had to insert my baking information. Don’t even have an approximate deposit date. Can’t even login to the turbo card app or website. Safe to say I’m NEVER using ANY turbo product ever again.
To check card balance you need to sign in to your account here. You will also find information on ordering a new card or reporting a lost card on the site as well.
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I am so ANGRY right now. Last year, TurboTax sent me a credit card even though I didn't get a refund. I didn't think anything of it because there was a $0 account balance. Now my stimulus check has gone to that stupid card and the ONLY way to transfer the money is into another greenbank (or whatever it's called) account. It's MY money but I can't access it.
I am confused. I had the same issue. They sent me a card that had my $1 refund. That dollar went back to the irs for back tax. So they said on the 15th that the stimulus money was sent to the card they issued me. I ordered a replacement card but it has a balance of zero.
Irs Get My Payment site and it confirms the money was deposited into bank account ending in xxxx on the 15th. What bank account? I assume this card.
Where is the money then on the replacement card? How can I even access the old card information?
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