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April 15, 2020
Question

Where is my Stimulus check

  • April 15, 2020
  • 25 replies
  • 0 views

I filed my 2019 taxes with turbo tax and had my return put onto the turbo tax card. 

after failing to receive the stimulus check I went to the IRS website and used the stimulus tracking tool. It said I was eligible but they needed more info. I was under the impression it would be deposited into the same card as my taxes and it was not. The website asked me to verify my identity and would not accept the info that I put in. 

I double and triple checked all of my info, AGI, return amount, account and routing number for the turbo tax card and now I am locked out of the site for 24 hours. 

why was it not automatically deposited into the card?

 

why does the IRS website say that the information I entered is incorrect?

 

 

please contact me back ASAP. 

25 replies

April 30, 2020

I have put in my banking info and it still is not deposited into my bank and now I can't log in to the irs.gov it says iv checked to many times check again in 24 hrs and I wait and still I get no answer as to where my stimulus check is .

May 12, 2020

I got an email saying my stimulus check was deposited on my TurboTax card and went to get my payment and it said it was deposited on April 15 acct was wrong and I still haven’t received it and I can’t get a live person on the phone at any place—IRS or green dot and or TurboTax so I don’t know what to do I haven’t received anything in the mail either 

May 12, 2020

Most likely it's going to be mailed once it's rejected from the bank you should have got it in the mail

valkyrie2007
May 12, 2020

I put in my DD information and got a email from Turbotax stating they accepted my information and from that point onward i've never been able to use the get my payment site. I used turbotax to submit my DD on april 5th and got the acceptance email from turbotax the same day.

May 15, 2020

I went to IRS website "where's my check" and it said my check was schedulued to be mailed May 15. Never did receive a check into my account.

CatinaT1
May 20, 2020

It may take your bank a while to make it available.  I would contact your bank.

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March 24, 2021

Where is my stimulus check 

DoninGA
March 24, 2021

@Carlojeo wrote:

Where is my stimulus check 


https://www.irs.gov/coronavirus/get-my-payment

March 25, 2021

I need help on locating my account and routing number to make sure I put in the correct information

ReneeM7122
March 25, 2021

Here is a link  to the TurboTax portal to enter direct deposit info for stimulus payments.

Also,  you can  check the IRS Get My Payment tool for the latest information, but it will not update more than once per day.   

 

In January 2020, during the distribution of the second round of stimulus payments, an IRS error caused delays in the distribution of some stimulus payments. In an effort to do all that we could to help these customers get the funds they deserved as quickly as possible, we were able to create a secure portal used to update banking information.

Here is what you should expect if you provided information in the secure portal.

  • If you filed your 2020 tax return and it has been processed by the IRS, your stimulus will be sent to the account you provided in that return.
  • If you provided updated banking information via the TurboTax Stimulus Portal for the second stimulus, that information was given to the IRS so they could deposit a third stimulus payment in that account.
  • If a bank account the IRS has on file is closed and your bank rejects the payment, the IRS will either:
  • Deposit your stimulus check into the bank account you entered into the TurboTax portal, or
  • Send your stimulus by check to the address they have on file for you within 14 days.

If this applies to you, you can get updated information on how you can expect to receive your stimulus payment. If the IRS reissues a payment, they will update the status no more than once a day at: IRS Get My Payment

 

@LondaG