Win $100! Congrats, you've filed! How do you feel now?

I am very excited I hope I win could really use help

Hello!

Thanks to the turbo tax application, the community, and live help, I was able to file my returns confidently. There is a lot of valuable information available in the community threads.

Feedback for the Turbo tax team to make this awesome product better:

1. The software/web application did not read certain fields in the uploaded form correctly. I would suggest that after the user uploads the form, the application should ask users to double-check each field that has a value. It is easy to miss for users (while also improving the logic to read the values).
2. I switched from mail to e-file, but needed a workaround to do that. When I printed my return documents, I still had the option to go back and e-File (I did not click on - I'm Done on the last page). When I logged in the next day, the option was gone, I couldn't go back and choose e-file. I had to work around it by selecting "Add State tax"
3. Live expert/help option is great! This is the first time I was filing my IRS return and had a lot of questions about what needed to be done in certain situations. However, there were instances where I received mixed information from different experts.

Hope the team is able to take this feedback and iterate on the application!

Thank you!

Greatly relieved. TurboTax gives me a big help.

Turbo was fast and safe thank you.

Finally, done with the IRS for another year!  My only complaint with Turbo is that it shows an error but not the least hint what is incorrect!  PULEASE, can't you give a hint?  There has to be a more user friendly way for users to ask for help, maybe try looking how other sites do it Turbo!  I am a LOOONG time user but it can be frustrating at times!

One word that best describes my feelings regarding the completion of my 2021 Federal tax return is RELIEVED! I was stressing over the thought of getting my taxes done in a precise and timely fashion that it has caused me to wait until last minute to get it done. There were different forms, credits, and deductions that I had to include on this years tax return that were unfamiliar from past years returns for me. This had me concerned I would be unable to do my taxes correctly. However, like most things that I worry, and overthink about, it turned out to be not so confusing after all. I'm fact, it was quite easy to access my forms and enter the data for my taxes correctly. Overall, I am extremely happy that I was able to compete the return in time with the HH ell of the turbo tax platform which thoroughly assisted me each step of the process. Now I am just anxiously waiting for the money to hit my account as I am sure many other people can relate with me on that!

I applied very first day we were able to file I still haven’t received any word back and it was such a long hard process with the child tax credit. 

I have used Turbo Tax for many years. This is the first time they have disappointed me. I was charged $199 + tax for Turbo Live Self Employed in error. They keep denying my refund and I don't understand why, This is very frustrating because this charge is causing my account to overdraft. I really thought they cared. It is clearly an error, I am not self employed. I can't seem to get any help in resolving this matter. I need to know who I can reach out to.

I was feeling great a few weeks ago when I successfully completed and filed my 2021 tax return via Turbotax Home & Business.  HOWEVER, I opened the program today to correct something and all of my hours of work were POOF! gone.  I searched my whole system and the file is gone.  The only thing I can think of is either a MS update or Turbotax update.  Super disappointed, to say the least as I have been a fan and long time user of Turbotax.  I now have to recreate all of my work so it translates to 2022 return IF I use Turbotax again.

Turbo Tax makes it easy to get my taxes done.