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November 14, 2019
Question

can a representative please contact me

  • November 14, 2019
  • 2 replies
  • 0 views

can i please get a rep to contact me regarding my turbo tax return

    2 replies

    VolvoGirl
    November 14, 2019

    Sorry no one can call you.  Contact Customer Service
    5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
    https://support.turbotax.intuit.com/contact/

     

    Or try posting your questions here in the forum.  Might be quicker.

    November 14, 2019

    thank you. im trying to have a rep contact me through chat. ive already tried to call and they make it impossible to talk with someone

    macuser_22
    November 14, 2019

    @steve crittenden wrote:

    thank you. im trying to have a rep contact me through chat. ive already tried to call and they make it impossible to talk with someone


    There is no "chat" - only this user-to-user forum or the link given above to contact customer service for paying customers - no phone service for free users.

    **Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
    January 22, 2020

    i am trying to pill up my taxes from 2018 and can not with paying.  i need this information.  i cant pay.

    DoninGA
    January 22, 2020

    @teri_marroquin wrote:

    i am trying to pill up my taxes from 2018 and can not with paying.  i need this information.  i cant pay.


    There is no requirement that you pay for a 2019 online edition to access our prior year online tax returns.  You only need to start a 2019 online return using the Free edition and register the Free edition so you have access to the prior year online returns.

     

    Follow the steps in this TurboTax support FAQ Exactly as shown.

     

    See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...