Question

can a representative please contact me

Forum|Forum|6 years ago
November 14, 2019
2 replies
0 views

can i please get a rep to contact me regarding my turbo tax return

Sorry no one can call you. Contact Customer Service
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact/

Or try posting your questions here in the forum. Might be quicker.

S

steve crittendenAuthor

thank you. im trying to have a rep contact me through chat. ive already tried to call and they make it impossible to talk with someone

macuser_22

@steve crittenden wrote:

thank you. im trying to have a rep contact me through chat. ive already tried to call and they make it impossible to talk with someone

There is no "chat" - only this user-to-user forum or the link given above to contact customer service for paying customers - no phone service for free users.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

T

teri_marroquin

i am trying to pill up my taxes from 2018 and can not with paying. i need this information. i cant pay.

DoninGA

@teri_marroquin wrote:

i am trying to pill up my taxes from 2018 and can not with paying. i need this information. i cant pay.

There is no requirement that you pay for a 2019 online edition to access our prior year online tax returns. You only need to start a 2019 online return using the Free edition and register the Free edition so you have access to the prior year online returns.

Follow the steps in this TurboTax support FAQ Exactly as shown.

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...