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March 13, 2022
Question

how do i get out of the "my review of turbo tax" cannot get out of screen. will not let me enter anything

  • March 13, 2022
  • 1 reply
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    1 reply

    March 13, 2022

    Please try this to see if it will allow you to proceed:

     

    • Log completely out of Turbo Tax. 
    • Then, clear your cache and cookies within your browser and completely close out of it.  I have included the Help Articles below if you need assistance with clearing cache or cookies. 
    • Re-open the browser and log back into Turbo Tax and see if this fixes the situation.  
      • You can also try a different browser as well, or "incognito mode".  

    If none of the above steps resolve the issue, please reach back out here in the thread and someone will follow up with the next steps. 

     

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