Okay--then only the IRS knows what is going on with your tax return. TurboTax does not get any information from the IRS after you file.
To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.
Or--
Try contacting a Tax Advocate for help. https://www.irs.gov/advocate
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.