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February 21, 2021
Question

Turbo Tax Desktop Home and Business Extremely Slow and Unusable- Support is Useless!

  • February 21, 2021
  • 1 reply
  • 0 views

I am using Turbo Tax Desktop Home and Business and have going through smart check fixing missing fields/errors.  There are over 80 of them mainly because turbo tax does not fill in zeroes where they are supposed to on the tax forms.  

 

I am going through the tedious process of entering a zero on the 1099B Worksheet in the cost and other basis field and take 5 to 8 minutes each time!  This is totally frustrating.   Turbo tax Support tells you to reinstall the software which is there normal response.  I have done this on a brand-new Dell High powered laptop.   No other programs are running only Turbo Tax.  Can anyone help with solutions?  As previously mentioned Turbo Tax Support is useless.   

1 reply

December 11, 2021

I, too, am having trouble with extreme slowness of the Windows desktop version of TurboTax 2021. If I cannot fix it, I must abandon Turbotax because I cannot bear current situation. I have never had this problem in many previous years.