Question

TurboTax Business - State Return Won't Launch

Forum|Forum|2 years ago
January 12, 2024
5 replies
0 views

In TurboTax Business, I purchased and downloaded the Virginia S-Corp state return. Now when I go to the State Taxes tab and click the Start button next to Virginia S Corporation, it takes me back to a purchase page. That page includes a box indicating I already bought Virginia S Corp. However, downloading again from there does not allow me to launch the state return.

TurboTax Business Windows

PatriciaV

Here are a few options that may resolve the issue for you. In the first two cases, open a new return and test the State Taxes module before attempting to restart your current year tax return.

1. Close TurboTax Business and run the State installation package again, OR

2. Uninstall TurboTax Business, reinstall, then run the State installation again, OR

3. Contact TurboTax Support and request a token that will activate the State module you purchased.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

D

DougSharpeAuthor

I uninstalled & reinstalled then tried with a new test return. Did not recognize I had purchased VA S-Corp, and VA S-Corp did not appear in the options I could buy.

Went back to my in-progress return, and situation remains the same. In the "buy states" dialog, it recognizes that I already bought VA S-Corp and offers to download again. But afterwards, the state return doesn't launch, just goes back into the purchase flow.

I will contact TT support.

P

pinedurby

PLEASE LET ME KNOW IF YOU FOUND A FIX! IM HAVING THE SAME ISSUES 😢

VolvoGirl

It's because the state download won't be ready until Jan 19 or 22. Try after that. Use this tool

https://form-status.app.intuit.com/tax-forms-availability/formsavailability?albRedirect=true&product=Turbotax_online&bu=cg

B

bblyth

Same issue here. Turbotax Business 2023. Purchased State Partnership. Desktop App goes into an endless loop. Will not process the state return. Tried the special software to unload the state, then reinstall... Also tried unloading Turbotax Business, reboot and reinstall. Same issue. VERY IMPORTANT: The loop does not recognize the purchase, and will process the download as a purchase again and again. Net results: Can;t complete State return, therefore can't file 2023 Business fed or state taxes... and don't trust K1 report results for Turbotax Deluxe 1040 requirements.

DoninGA

@bblyth Which state are you needing for the Business Edition? Many states still do not have the business forms for tax year 2023 finalized in TurboTax.

C

Carbendata

I am having the same issue with my Florida state corporate tax file

R

RKorecki

I am also having this issue with the Florida S-corp return. I added and finished Pennsylvania just fine but Florida will not add.

B

bblyth

Good to see someone was successful with the Pennsylvania state business return. Going to give it a shot …. Thanks all!!!

S

scl88lal

I purchased Business @ Office Max and paid to download PA Partnership for the state filing. Do this every year. Turbotax program acknowledges the state is downloaded but seems caught up in the same loop as Doug below. I called Turbotax, talked with two very nice people, both of whom are obviously unable to solve my problem. After being offered to sent dates of when my filing is due (I know these dates), I was put back on hold and the call then disconnected, obviously I was hung up on. Experience is not good and I need answers to get my filing done.

V

VincentVanG

I am having the same issue with the Maryland Estates and Trusts load. Stuck in a loop of clicking on start state, watching it save, clicking download the state, software updating. It never loads the state even after reboot.

B

BA767

Good news from Georgia!

Once the Georgia state showed available, all went through seamlessly. Too bad Intuit/TT didn't offer this to all of us who had to find out the hard way to just wait for your state to be available. Ck the site:

https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotaxbusiness_states_windows_selector.html

The Bad news.....Ref the pop-up when requesting to print the finished forms, it says Georgia printed forms aren't yet available. So even though GA accepted the eFile, I still can't print my state forms. Go figure!

Good luck!