What do I do
I have been waiting since last year for 2020 taxes I sent out in March 2021. I had to file a paper return due to not having the ip pin. In oct they sent it back saying I forgot to sign. Same day received I certified mailed the signed return. Waited couple months and called to be told to wait a few more months. I just tried to call waited 3 hrs to talk to someone for that person to tell me to e-file the return and I questioned that due to already filing a paper return and then he switched it up and told me good luck call every couple of weeks. I asked to talk to someone else and got hung up on. Who do I contact or do I just have to go to the office?