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T
thewindwaker
March 22, 2024
Question

Whenever I try to enter 1099-NEC income it errors out with "Something went wrong..." How do I get around this issue?

  • March 22, 2024
  • 2 replies
  • 0 views
No text available

2 replies

CatinaT1
CatinaT1
March 22, 2024

Check to make sure you have a good, strong internet connection. If you are using a vpn, you might need to temporarily disconnect it. Same with anti-virus software. 

 

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

 

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