Please double check that you have bought the software for the correct year end. You may be trying to file for the same year end as your previous return.
If you need more assistance with TurboTax Business Incorporated or preparing your incorporated business tax return (T2), you can contact the dedicated support team using the chat here: https://public-consumer-chat.app.intuit.com/app/ccs/consumer?experienceId=ttbInc. Agents are available 9:00 am to 6:00 pm EST, Monday to Friday.
You can also visit the Intuit Profile support site. TurboTax Business Incorporated is based off Profile software.
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