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bkdoucet
April 30, 2025
Question

cancel tt online and purchase TT Desktop. Online is horrific. I have been trying for almost 2 hours.

  • April 30, 2025
  • 1 reply
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speak to a person

    1 reply

    TurboTaxSusan
    TurboTaxSusan
    May 5, 2025

    If you haven't paid for your TurboTax Online return yet, you can just delete it. 

     

    To start a new return, select “Start a New Return” from under “My Returns” in the bottom left corner. Once you have started your new return, you can select “View All Returns” from under “My Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.

     

    You can buy TurboTax Desktop here: https://turbotax.intuit.ca/tax/software/desktop

     

     

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