If you bought the software directly from us, the refund is usually processed within a couple of business days, but it may not show up on your credit card statement until the next one.
If you bought TurboTax from a retailer (ex: Costco, Staples, Walmart, etc…) it may take longer as we have to go through the retailer to process the refund.
We are pleased to inform you that your refund request was approved and you should be receiving a cheque within 4 to 6 weeks of the application made on January 18.
Thank you for choosing TurboTax.
TurboTax Expert Assist
Get answers to all your tax questions
Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.