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January 18, 2023
Question

I applied for a refund for my purchase of Turbotax Deluxe Online Edition. The Case# is 1509694164. When can I expect a refund?

  • January 18, 2023
  • 1 reply
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    1 reply

    TurboTaxSusan
    January 18, 2023

    If you bought the software directly from us, the refund is usually processed within a couple of business days, but it may not show up on your credit card statement until the next one.

     

    If you bought TurboTax from a retailer (ex: Costco, Staples, Walmart, etc…) it may take longer as we have to go through the retailer to process the refund.

    February 6, 2023

    I applied for a reund a moth ago and have heards absolutely nothing. How do I get my refund? Case # [phone number removed]. Thank You

    February 6, 2023

    We are pleased to inform you that your refund request was approved and you should be receiving a cheque within 4 to 6 weeks of the application made on January 18. 

     

    Thank you for choosing TurboTax.