On my T3 form I am getting an error saying box 21 does not equal the total of box 52 and 53, but it does add up properly. I cannot file because of this. Any help?

Forum|Forum|1 year ago
March 26, 2025
1 reply
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I've checked my papers and done the math myself multiple times and box 52 and 53 add up properly to whats in box 21, but I am getting a netfile error saying it does not add up.

Best answer by TurboTaxBrenda

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The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada.

TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.

If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it?

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TurboTaxAniqua

For the error on the T3 slip not balancing box 52+53 to equal box 21A, trying to enter the sum of 52+53 into box 53 (deleting 52) should fix the problem.

Thank you for choosing TurboTax.

TurboTaxBrendaAnswer

Community Post Response Messages

The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada.

If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it?

Thank you for choosing TurboTax