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February 22, 2022
Question

There is padlocks on everything i can"t accsess the program

  • February 22, 2022
  • 1 reply
  • 0 views
this is of NO help !!!

    1 reply

    TurboTaxSusan
    February 22, 2022

    If you are using TurboTax CD/Download, please try clicking on the "Continue" button in the bottom right until you reach the "Income & Expenses" section. Everything should unlock at that point. You may need to scroll down and to the right to find the "Continue" button.

     

    If you are still not able to resolve this issue, please contact our phone support team. You can use the form on this page to get the right phone number to call: TurboTax Contact Us