Dollar format error on Carry Forward form about Unused tuition and education amount. It is always auto-fixed to format "_._," and get error "Please enter... 9999.99

Forum|Forum|2 years ago
May 23, 2023
1 reply
0 views

Did anyone had this problem?

Mildredtorres

I have the same problem. dollar value in the format of 9999.99. I called two times, but I can't fill it in; the system automatically changes it. That is a problem with the software, I need help.

TurboTaxSusan

@Mildredtorres Are you using TurboTax CD/Download or TurboTax Online?

Mildredtorres

I am not sure. I bought a Standard turbo tax and downloaded it. I think it is Download because I had to install it. And then their technical support sent me a link by mail, but the problem is the same. I installed and uninstall it two times.