Question

Business State Download in Loop & Won't Load

Forum|Forum|2 years ago
February 28, 2024
2 replies
0 views

Using Turbotax Business and I paid for my state product (Ohio) and it won't load. I click on "Start State Now" and it takes me to a window with a list of states you've downloaded and I see my Ohio there. I click the box and the only option then is to click the "Download Now" button. When I do that it just takes me through a couple of screens to "Your software is up to date" but then I can't start the state return. It just goes through that whole loop again. Please help.

Thanks,

Lisa

TurboTax Business Windows

CatinaT1

Are you still experiencing this problem?

Make sure you have ran all updates.

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

B

bwinterlawler

I am experiencing this exact same problem today, February 27, 2025. I downloaded/paid for 2 states. But when click on one to "start" it saying it is downloading/updating again. Then back to home page to select the state. How do I get past this? Desktop version of Premier Turbotax