Skip to main content
April 3, 2025
Question

Efile Alabama 2024 Return Error

  • April 3, 2025
  • 1 reply
  • 0 views

Desktop TurboTax Premier 2024 - When attempting to Efile my Alabama return (after successfully Efiling my Federal), I received the message "We noticed your payment didn't go through. Select Continue to try again.

After I hit Continue, I received the error message "Hmm... it look like we have hit a slight snag. Please try again or check back in a bit."  I've done both multiple times,  still not efiling my Alabama return.

    1 reply

    CatinaT1
    April 3, 2025

    If you still experience the issue, please call Customer Service and tell them you have a "block payment issues, possibly due to billing or an invalid license" and the agent should be able to help you. Here is how you reach customer service:  Turbo Tax Customer Service 

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"