Question

I worked on part of my taxes last week. When I logged in today, my work was not there. It's starting me from scratch.

Forum|Forum|1 year ago
March 18, 2025
1 reply
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I completed most of the income section last week. When I logged in today to work some more, it was starting the questions from scratch. Any suggestions on getting back to where i left off?

TurboTax Deluxe Online

K

KeshaH

It's possible that you have multiple accounts linked to your email address. When logging in, use your email address instead of a username and you should be prompted to choose which account you want to log into.

P

phillipmoharaAuthor

I just tried that. I did have 2 accounts, but both were blank. I think I'll skip the online version and just buy the download. I don't want to risk losing it all again.