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April 21, 2022
Question

Letter from State of Georgia says 2021 calculated tax is incorrect, done by TurboTax

  • April 21, 2022
  • 3 replies
  • 0 views

Beware all:  Received a letter today that states my 2021 Georgia calculated tax, which by the way was calculated by the TurboTax CD Premium Version, is incorrect.  The only number incorrect on my return is the calculated tax and as you know the software calculates the tax due, not the person using the TT software. I do not calculate the tax. You download the TT state and it pulls all your numbers instantly from your federal return. I attempted to let TT know of the issue and the support line personnel struggled to even understand the problem, kept calling the State of Georgia Department of Revenue the IRS.  I had to tell the individual the State of Georgia is not the IRS. I just gave up trying to explain the issue to the individual.

    3 replies

    April 22, 2022

    Had you been running updates on your TT CD?  I am also flagging your post so that the Moderator sees it.

    April 23, 2022

    Every time I open the TT it would check for updates. So yes I was uptodate with the TT updates.

    DoninGA
    April 23, 2022

    @finallyfenix wrote:

    Every time I open the TT it would check for updates. So yes I was uptodate with the TT updates.


    On the Georgia Form 500 the taxable income is on Line 15c and the tax on the taxable income is on Line 16.  What was incorrect with this calculation?

    The TurboTax Georgia software uses the Tax Tables or the Tax Rate Schedule from the Georgia IT-511 Tax Booklet.

    July 5, 2022

    I have the same issue with California tax calculated by TT was not accepted by Ca Franchise tax board and I am being asked to pay additional tax plus penalty.  Did you ever get any resolution from TT reps?

    Critter-3
    July 6, 2022

    If you purchased Audit Defense for your  tax return, call TaxResources, Inc. at 877-829-9695, or report your IRS letter on their web site. http://intuit.taxaudit.com/ Do not contact the IRS until you have spoken to TaxResources. They may contact the IRS on your behalf.


    If you did not purchase Audit Defense, you can get help with your IRS letter from TurboTax at the following link.


    We can help you with your IRS letter


    If you did not buy Audit Defense, we might be able to help you here. Tell us what reason the letter gives for why you owe money, and the notice number or letter number (starting with CP or LTR) at the top right. If the letter says there was something wrong or missing in your tax return, or proposes changes to the tax return, what exactly does it say?

     

    Do not post any personal information or contact information. This is a public web site.

    August 16, 2024

    I have the same issue. Georgia has come back and say I owe my refund plus what the actual Tax due is owed which is about a $2945 payment due now. 

    DoninGA
    August 16, 2024

    @cherndog1 wrote:

    I have the same issue. Georgia has come back and say I owe my refund plus what the actual Tax due is owed which is about a $2945 payment due now. 


    On the Georgia Form 500 your taxable income is on Line 15c and the tax on the taxable income is on Line 16.

     

    The notice/letter you received from the state of Georgia has to give you information on what was changed on your Form 500 to result in the taxes owed.  To have your taxes owed increase there had to be an increase in your taxable income which was not reported on your Georgia tax return Form 500 that was filed. 

    What does the notice/letter say?