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February 24, 2025
Question

State Tax eFile refund

  • February 24, 2025
  • 1 reply
  • 0 views

Hi - I paid $15 ($25 minus the $10) to eFile my state return.  However AFTER I paid the $15, TurboTax Desktop told me I couldn't eFile because the state withholding on one of my W-2s was more than 50% of my federal income.  This was entirely true and correct, and something NJ knows about.  

 

Regardless how can I get my money back since I was unable to efile?  You would think this type of check should be BEFORE you actually pay the money.  I have seen this error looking around in the support so it seems this error has been around for a while.  I don't necessarily mind having to print everything out, however this should be checked before you actually give the money.

 

Thanks!

 

 

    1 reply

    February 24, 2025

    You'll need to speak to the folks at TurboTax.

    Support hours 5AM-9PM Pacific, every day this time of year

     

    TurboTax Phone Support

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US