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Talley1971

Solved

Why does my MO return keep getting rejected?

Forum|Forum|1 year ago
February 3, 2025
9 replies
0 views

I've never had this problem before. It keeps saying an error with"Box 18" on W2. I have gone through it several times, even deleted and started over. The "Check my return" doesn't come back with an error. And when it DOES reject and I go into to "fix my return" it just keeps going through a loop of "click here to fix" and back to "ready to file?", it never takes me to whatever the actual error is, so I can't fix what I don't know is wrong.

TurboTax Basic Windows

Best answer by TheRetiredPara

Hello,

I am having the same issue but I am fairly certain the issue is in 18, the system automatically put my federal taxes with-held, but it should be the total income. Since in that city is where I made the income. So I replaced with my wages etc. Left everything else the same.

BigEKnows

This is the exact same issue I am having. Please double check box 15 right before you transmit and see if there are missing digits compared to your w2

DawnC

Box 18 shows all the taxable wages, reported tips, and other compensation you earned during the year subject to local taxes.

Not all states have local taxes, so it's common for this to be blank on your W-2. If it is, you don't have to enter anything for boxes 18 through 20. If this is the case, leave those fields blank.

Is there an amount on Line 19? If so, make sure you have the state code entered on that line and a description of the locality in Box 20. Pay attention to any warnings TurboTax shows after entering or editing your w-2.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

Talley1971 Author

There are amounts in 18 & 19 on both mine and my wife's. The State automatically rounds up(over $.50) so my local wages are 48700 instead of 48699.75 actual dollars would that be the issue

The exact message I get is this:

Your Missouri return was rejected for the following reasons. Don't worry, we'll help you fix it.

Missouri return rejection

Your state return has been rejected due to a data mismatch on your form W-2.

Fix it now

Reject Code W2_Import_Hold

Then I click the Fix Now and get this message:

Let's take a look at your return

Description of error:

Your state return has been rejected due to a data mismatch on your form W-2.

What needs to be done:

There is a potential mismatch in form W-2, Box 18 (local wages) value on your state and/or local return. Double check Box 18 (local wages) of each of your form W-2 in the Wages & Salaries topic under Income or Federal. Change Box 18 to ensure it matches what is on your W-2, and follow the steps to file your state and/or local returns.

CONTINUE

When I click continue, I'm never taken anywhere in my return to fix anything, just back to a screen with this message:

Keep going to refile your return

You've visited all the reject errors on your Missouri return.

Missouri return rejection

Reject Code W2_Import_Hold

REVISIT

CONTINUE TO REFILE

Nothing is ever fixed. What's more, if I redo my return it passes all of the checks as it goes through, never saying there's an error

BigEKnows

Same exact issue and feedback loop I am getting. someone replied to me and said it may not be related to the amount of digits. But i have triple checked everything and it continues to be rejected.

taiyangumezawa

I'm getting the same error message.
"
Description of error:
Your state return has been rejected due to a data mismatch on your form W-2.
What needs to be done:
There is a potential mismatch in form W-2, Box 18 (local wages) value on your state and/or local return. Double check Box 18 (local wages) of each of your form W-2 in the Wages & Salaries topic under Income or Federal. Change Box 18 to ensure it matches what is on your W-2, and follow the steps to file your state and/or local returns."

Everything is filled out the way it is supposed to be. What is going on with the system?

Msangel23

I have the same issue, it got rejected for the 8th time and then I checked my W-2 and tried matching it with my paper copy. Box 18 on mine when I filed said 1400 and some change but when I looked at my paper return it said 39008 or something like that so I corrected box 18 on turbo tax to match thenw-2 on hand and my state finally got approved

Hollyhank

I've been trying to go in and fix it but I can't figure out how to do it. It won't let me when I hit fix my return it doesn't take me to the box 18 I need to fix. I really don't know what to do.

BrittanyS

You can make the change by going back to your W-2 entry under your federal return and editing there. Once you update the W-2 on the federal return it will transfer to the state return. To edit select Wage and Income>W-2>Edit next to W2

@Hollyhank

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

ra_aly

This error happened to me and it seems to be an error in Box 18 while importing the W2 from ADP, just review the W2 and correct any wrong numbers. You know every year we usually see a unique error!

Talley1971 Author

Still no luck. Everything IS correct. I have reached out to my company HR, so we'll see.

TheRetiredParaAnswer

Hello,

Talley1971 Author

I have been cross-eyed looking for what is wrong. I did find that TurboTax my local income was the same amount as my federal tax. I have changed that and resubmitted. This IS NOT a problem when the employer uploaded it. It's a straight up bug in TT. I should have known, because when I started to file it had my first name as my first and middle initial and I had to change that, even though it's right on my W2. Seriously, TurboTax, get your crap together.....the tax check at the end should have caught this.

Brittaninl

If it works for you can you tell me exactly what you did? I just cannot figure this out to save my life. It doesn’t help that if I delete the whole state and try again, it won’t let me type my own info in, it just ports it over for me. Ugh

josedeweese

Had the same problem rejected and was told to check box 18 reviewed it and was still rejected i went to wages and income and deleted the w-2 and type everything in manually an it was accepted

AceRondo

Had the same rejection/mis-match issue on state return. Was told by customer service there is an issue this year with ADP imported W2s. The recommended fix is to remove the W2 imported and manually enter. The fix worked for me.