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K
k-staring
April 15, 2024
Question

I am active duty military and have selected that under my info and on my w2. Turbotax is still trying to charge me to file for federal & state

  • April 15, 2024
  • 1 reply
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1 reply

DaveF1006
DaveF1006
April 15, 2024

It depends. Did you accidently upgrade to Turbo Tax live Service or live Tax Advice in your return? If so, you may wish to clear and start over to take advantage of the free return.

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K
k-staringAuthor
April 15, 2024

No I have not selected live.  I am using turbotax online Deluxe edition.  I have already checked to make sure that wasn't the problem.  I have also been on the phone waiting to speak to customer support for 3 hours now

DaveF1006
DaveF1006
April 15, 2024

To clarify until someone gets on the phone with you, what rank are you?

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