I am active duty military and my wife is from my state of residency.

Forum|Forum|5 years ago
February 27, 2021
2 replies
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My wife and I are from the same home state, and we got married in Missouri about 5 years after I enlisted.

Long story short, my residency is still in Missouri, and she is also from Missouri. We both vote and are still considered residents of Missouri, even though we live in Georgia. Even both of our homes of residence are listed as Missouri, TurboTax keeps flagging our state return, saying we have different residency statuses and the rest of the application has to be completed elsewhere.

I can't get ahold of a real person, and every time I call Tech Support, like it directs me to, it just hangs up on me.

DanaB27

Just to clarify, you selected "Missouri" only for both of you in the "My Info" section for the state you lived in? Did you have any other income in Georgia?

Login to your TurboTax Account
Click "My Info" from the left side of your screen
Click “Edit” next to your name
Please scroll down to “2. Tell us the state(s) you lived in” select "Missouri"
Repeat for your spouse

When you go to the State section is there a Georgia return? If you did not have nay Georgia income then please delete the Georgia return.

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4sterChrisAuthor

Both of our info(s?) are selected to Missouri, with no other states lived in during 2020. There is no return for Georgia in the state return section, only one for Missouri. We have no incomes in Georgia, however, my wife does have income from Florida.

Legally, we are both still residents of Missouri, and vote there in an absentee status.

Thank you for your help!

ToddL99

Based on the information you provided, you are only required to file a MO state tax return.

In the Personal Info interview of TurboTax, do not check that you "Lived in another state" or "Earned Money in another state".

Active-duty military (and their spouses) are considered to live in their state HORs no matter where they are stationed. Their active-duty pay (and spouse's civilian pay) are considered to be earned in their state HOR. 

When you complete the My Info Personal Interview (both of you):

Select Missouri as your state of residence;
Answer "No" when asked if you "Lived in another state in 2020?" That question only applies if you changed your state of residence in 2020.
When asked if you "Earned money in another state?", answer "No" (unless the military member had non-military income in the state where you are stationed).

TheJustinB

Did you ever get this resolved? I am having the same issue and there does not appear to be any fix to it. TurboTax doesn't appear to have any way to file a simple state tax return if you are military, which seems like a design flaw

I am at a loss on how to make this thing work

BillM223

Lots of active duty personnel successfully file their returns with TurboTax, so please give us the facts in your situation:

Are you both military or just one?

What is the service member's Home of Record?

Where does the spouse live?

Did either person receive non-military income (reported on a W-2) from the state that you are actually living in?

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jpmo

Is there a solution for this? I am also form MO with a similar issue. Both me and my spouse have non-resident marked in our info section. I answered the questions on the state return to indicate non-resident and I still get the error listed above. My spouse did earn wages in AZ and we will file an AZ return. The AZ return had no issues, only MO.