Trouble entering 1099-R for pension. Turbo Tax software won't respond!

That was fixed weeks ago.  Try updating your program.  Go up to Online - Check for updates. Updates usually come out on Thursdays.  But it just as fast and easier to manually enter the 1099R.

Enter a 1099R under
Federal Taxes
Wages & Income
Then scroll way down to Retirement Plans and Social Security
Then IRA, 401(k), Pension Plan Withdrawals (1099-R) – Click Start

Enter the Form 1099-R manually -

To enter, edit or delete a form 1099-R -

Click on Federal Taxes (Personal using Home and Business)
Click on Wages and Income (Personal Income using Home and Business)
Click on I'll choose what I work on (if shown)
Scroll down to Retirement Plans and Social Security
On IRA, 401(k), Pension Plan Withdrawals (1099-R), click the start or update button

Or enter 1099-r in the Search box located in the upper right of the program screen. Click on Jump to 1099-R

Online editions -

On the screen Did you get a 1099-R in 2024? Click on Yes

On the screen Let's import your tax info Click on Change how I enter my form

On the screen How do you want to add your 1099‑R? Click on Type it in myself

On the screen Who gave you a 1099-R? select the type of 1099-R you received and Continue

Desktop editions -

On the screen Let Us Enter Your 1099-R, click on I'll type it in myself

On the screen Tell Us Which 1099-R You Have, select the type of form and Continue