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22 replies

March 10, 2022

I efiled 2021 tax return and it was rejected , because i enter my ss# wrong and did not catch before i sent.  When i was following how to corrected , my laptop lost power.  when i brought Turbo tax back up files did not exist.  Can you help or suggest what should do.  You say, once tax returned has been filed it can not be erased.

VolvoGirl
March 10, 2022

Only the online returns can not be deleted or erased.  Returns done in the Desktop program are only on your computer and can be deleted.  

Are you on Windows?

Your tax return file ends in .tax2019, .tax2020, .tax2021 etc.  Search your computer for it.  Check the Recycle Bin or Trash.  Check in One Drive, etc.  it should be in your Documents then in the Turbo Tax folder.  Check your backups.  Also if you have multiple Windows user accounts, log into each one and do the search for the *.tax2021 data file from within each one and checking the Recycle Bin in each one.

 

If you don't have the main .tax file you might have one that starts with a Tilde sign ~ like  "~your name.tax2021".  That file is if your computer crashes or your real file gets lost or deleted or corrupt so you can restore it.

 

How to show the file extension in Windows

https://www.howtogeek.com/205086/beginner-how-to-make-windows-show-file-extensions/

 

March 12, 2022

MY 2021 TAX RETURN SAVED AS A PDF, IT WON'T RECOGNIZE IT TO OPEN IN TURBO TAX DELUXE, + ONE STATE?

HOW DO I GET IT TO OPEN THAT FILE?

 

VolvoGirl
March 12, 2022

@Dodge_bob   You need the file ending .tax2020 to transfer into the program.  Or .tax2021 to OPEN in the program.    What are you trying to do?  Transfer or Open?  Where did you prepare the file?  Are you trying to move from the Online version to the Desktop program?  You need to download the .tax2021 file/

 

The tax files (and PDF files) should be in your Documents then in a Turbo Tax subfolder. If you can't find them do a search for all files ending in .tax or .tax2020 or .tax2019, etc. And check the Recycle Bin. For Windows 10 check the One Drive. Did you make any backups? Like DropBox.

 

If you don't have the main .tax file you might have one that starts with a Tilde sign ~ like "~your name.tax2020". That file is if your computer crashes or your real file gets lost or deleted or corrupt so you can restore it.

 

Find your Tax file in Windows
https://ttlc.intuit.com/community/tax-data-file/help/find-your-tax-data-file-tax-file-in-windows/00/25926

 

March 12, 2022

HOW CAN I GET MY PDF FILE 2021 TAXES, TO SWITCH TO A .2021TAX FILE?

i CAN NOT FIND OR OPEN MY *.2021TAXFILE. i DO HAVE A PDF VERSION OF IT. WHAT I AM ASKIG CAN I TURN THAT PDF FILE INTO A TAXFILE?

April 15, 2022

2021 is lost in my computer-how do I find it?

SForrestLO
April 15, 2022

Please see this Turbo Tax help article. View the links at the bottom of the page.

 

How do I open my tax return in the TurboTax software I installed?
https://ttlc.intuit.com/community/accessing/help/how-do-i-open-my-tax-return-in-the-turbotax-software-i-installed/00/26085

 

@IRISH39

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August 4, 2022

i can not find my 2021 return

DoninGA
August 4, 2022

@reb4664 wrote:

i can not find my 2021 return


To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

Or -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2021 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

August 9, 2022

I used  Desktop software installed on your personal computer for 2021 tax filing

August 27, 2022

the thing that I had to stared over filing my taxes for reason an I accidentally dealead my file

 

September 29, 2022

Hi ,

My name is Yiuman .I used the 2021 Premier Turbo Tax software to prepare my 2021 federal and NYS tax return  and I filed a extension on 4/18/22 for both my federal and NYS return. I saved my file on 4/18/22 on my computer. I did an updated on the 2021 Turbo tax software on 9/29/22 .  Then I clicked on my 2021 Tax file and I found out my 2021 federal and NYS return  file were not in my Turbo Tax file. Is there a way to recover my 2021 tax file? Please help me . 

Thank you.

Yiuman

November 25, 2022

I filed me 2021 taxes and printed a copy. Somehow I deleted the file.

HELP

November 25, 2022

@Bennybenbenben Did you use online TurboTax software or did you use the  CD/download?   If you used the CD/download then the tax file is only stored on your own hard drive; it is not stored online.

 

 If you cannot recover the file due to a hard drive failure, etc. you can get a free transcript from the IRS or for a fee of $43, an actual copy of your tax return.

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/pub/irs-pdf/f4506.pdf

 

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

 

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

 

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbotax-online

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
January 28, 2023

My turbo tax return for 2021 was deleted from my computer i would like to have acopy of it

January 28, 2023

i would like to get a copy of last years tax return

VolvoGirl
January 28, 2023

@frank simo  Did you use the Desktop CD/Download program or the Online version?  You need the file ending in .tax2021 or the pdf file.  Did you search your whole computer for the files?  

 

 

If you used the Online version.  How to Access prior year online returns
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/27010

If you can't get the side menus to open up to access the prior year..... You need to start entering some basic Personal Info in 2022 for the side menu to open up. Just continue a little ways into 2022. I had to go though about 12 screens.

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. So you need to make and keep your own backups.

Or request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript