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April 14, 2020
Question

Tax Year 2020: Turbo debit card

  • April 14, 2020
  • 33 replies
  • 0 views

*update

Just got access to the IRS where's my payment. Entered my info. Used the federal tax return total only. Do not combine state and federal. Theh just want federal amount. I added my REAL bank acount information. Accepted. I suggest anyone else that had their tax refund sent to their debit card with TURBO do complete the above process.

 

 

*original post*

I am not receiving the code to my phone to log into the debit card account. The app keeps crashing and I can't access my account. I am trying to access the account to see if the stimulus is deposited. I received the code to access my turbo account but the debit card account is having problems. Is anyone else having this problem?

*edit 

Since some people are missing my other posts. I am able to log in. No issue checking my balance now. The issue is now I have no stimulus. I check the stimulus payment information on the IRS website and it says no bank info. I tried entering in my tax info and it would not accept it! It says it has no bank info. It rejected all my info locked me out and said try again in 24 hours. I am not technologically deficient. I am bummed that turbo tax is such a disappointment. I chose this company because I thought they were very advanced.  Not the case.

33 replies

May 7, 2020

Im having a big problem, i can not activate my turbo tax card, my stimulus money is on the card. When i enter my social and card number, it gives me card information over the phone. But when i tried a million times to activate my card it saids something is invalid. Like if im entering my birthday wrong or something. WHO can i speak to???????they is only an automated system!!i need to speak to a human who can activate my card so i can use my stimulus money and tax money on my @turbotaxdebit Please help

May 9, 2020

I was notified I will be getting $ back from my taxes and have received the turbo card but the card has no funds available at all. How do I transfer the money to the card????? Please help asap I am in desperate need

 

May 12, 2020

Turbo Tax is finally answering the phone, yet they’re blaming issues on IRS SMH

May 29, 2020

Am I the only one who’s eligible for a stimulus payment but Status is Unavailable STILL. Can someone please help with this situation!!

June 10, 2021

i need to give you my address to send my new card to [PII Removed]