Getting started

bradsmegal1

If you click live assistant by error is it true that Turbotax won't allow you to delete the service/extra charge even of it was not used and not needed. Is this a scam?

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blue31

I PURCHASED TURBO TAX FROM STAPLES, KEYED AN ACTIVATION NUMBER BUT THE DIRECTIONS WERE CONFUSING SO A SEPARATE TURBO TAX OPENED. HAVE TO PAY NOW TO KEEP IT. SUGGESTIONS?

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samuryan

I need to add self-employment income to my wife's return but she told me late in the process. I'm at the Filing Hub stage and it doesnt appear I can go back and add it.

I only have button options to "Preview" or "Netfile CRA" - not to go back and add more income.

c-wong-88

can't retrieve 2023 tax returns. No more in access your filed tax returns.

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pamelashane1957

I want to enter my turbo taxes manually. I forgot my user name & Im locked out. so Id like to do this return manually please

Ive be locked out from cra, because Ive tried to enter my user name & it comes back that Ive tried more then 5 times. So Id like to finish my turbo taxes manually

cathycox

unable to netfile my return as turbotax is telling me my CPT30 date is wrong

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yegane-arab

I filed my taxes I was charged more than I expected.It would be around $84 for both , but I got charged $70 twice.Can you please let me know what happened?

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Rewardinator

Loaded 2017 Ttax download file, entered key, unable verify online.How verify?

Phone number for telephone verification not working, Can support verify?

tyousse

Switching from Basic to Incorporated

I used Basic to file personal returns and have recently purchased the Business Incorporated version to file a corporate return. I've switched the license code, however Turbo Tax continues to load the basic version, how do I switch to the incorporated version of the software? 

chrisross

I am being charged for TurboTax Assist and Review Premier but I only want Deluxe. How can I revert back to Deluxe?

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sandi71

Can I start another tax return after i complete one for a family member? I have tried but Turbo Tax keeps sending me to the last return I completed. Thanks

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heatherjoe333

i didn’t mean to use the live assist and did not use the service and don’t want to pay for a service i didn’t want

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Julio-Fernandez

Can I enter my Statement of Remuneration paid from Canada (formT4) here in turbotax?

I worked in Canada as a non-resident, they assigned to me a Social Insurance Number and received this form at the end of the year.

the23boss-

I'm using Turbotax self-employed 2024. I find the navigation has deteriorated from previous years, or somehow I can't figure it out. How to step thru different sections?

Didn't the left-hand frame have a list of sections and you could jump back and forth to fix items where you still needed to chase info (example new T5s come in)?

cherylgdangelo

What is the cost to file a 2024 return

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fleb1217

T4a (p) summary, won't accept date entered (correctly) why?

clicked Yes I completed CPT30 to stop CPP contributions. software won't accept day,mo, yr format as requested.

rmorriso111

I used Turbotax Premier Assist last year but now want to switch back to Turbotax Premier desktop. How do I move the new 2023 online returns to my desktop version?

I understand based on Turbotax posts that if I start the 2023 returns online that I can continue those 2023 returns from my desktop version?  The desktop version is supposed have a "Continue from Online" option?

kathmae

FHSA subsequent contributions

We opened a FHSA in 2023, made the $8,000 contribution, contributed another $8,000 in 2024.  I am unable to understand where I add the 2024 contribution to my taxes as it states on Revenue Canada's website, that I only fill out Schedule 15 IF I opened the account in 2024.... how do I enter the new $8,000 on my taxes.  I thought I did it correctly but I got errors when I tried to Netfile.

douglasfchow

How do you add work-from-home expenses for multiple dwellings in a reporting year?

It appears you can only enter data for one residence.

aclnan01

Can you please tell me how to delete forms TP-80 and T2125? I tried following provided instructions but it doesn't work. Can you please help?

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steveandwilmafre

TurboTax wants to charge me twice if I do my return and that of my spouse. Is this new for 2024?

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PNJ1

T3 box 52 and box 53 error

 I have a T3 slip where boxes 52 and 53 *do not* add up to box 21. How to fix this?

kaurharmanpreet1414

Hi, I am under 25 years of age and I qualify for $20 per return; however turbo tax is charging me $70.

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Kohjas85

Turbotax Refused to refund and Not provide the service either

Am filing a Non-Resident return and paid for Online Assist and Review. When I connected with a turbotax Online assist with some queries, they refused to provide any inputs stating their lack of support for Non-resident returns. When contacting Turbotax for a refund, they refused to refund the amount as well. Need to know the right forum or email to escalate this matter to get a meaninful and trustworthy resolution